Open an eSIM from My eSIMs to see its status, remaining data, validity, network, package details, and available actions.
eSIM statuses
| Status | Meaning |
|---|---|
| Ready to install | The profile is available but has not been installed on a device. |
| Connected | The profile is installed and active. |
| eSIM turned off | The profile is installed but disabled in device settings. |
| Data used | The package has no remaining data. Top-up availability depends on the plan. |
| Expired | The package validity ended. Buy a new eSIM to continue. |
| Suspended | The network provider paused the profile. Contact support. |
| Unavailable | The profile was cancelled or revoked and cannot be used. |
You can rename an eSIM, copy its ICCID, open package details, contact support, and archive terminal eSIMs when those actions are available.
⚠️ Warning: Do not delete an active or suspended eSIM from your phone. Reinstalling a deleted profile may not be possible.